ServiceNow ITOM and Automation Specialist

Helping organisations reduce downtime, automate discovery & mapping, and connect cloud and on‑premise operations for reliable, scalable service delivery.

• CMDB
  Authoritative configuration and relationship data to drive operations.

• Discovery
  Automated discovery of devices, services, and cloud resources.

• Event Management & Service Mapping
  Detect, prioritize, and map events to business services for faster remediation.

• Cloud
  Multi‑cloud visibility, cost-aware operations and cloud orchestration integrations.

• Integrations — COTS or Custom
  REST, SOAP, MID Server, integration hub spokes, or bespoke connectors.

• And more
  Orchestration, Flow Designer, Runbooks, Automated Remediation and reporting.

Prefer a direct message? Find me on LinkedIn and send a DM — happy to discuss CMDB design, Discovery tuning, Event Management strategies and cloud integrations.